East Riding Libraries have announced that Goole Library in Carlisle Street will close on Saturday, 18 February at 4pm for a period of five weeks to allow for major building works and the addition of new services on site. It will reopen at 9.30am on Monday, 27 March, 2023.
The works involve the redevelopment of the existing library, in order to accommodate Goole Customer Service Centre and Opportunity Goole, part of the Goole Town Deal. The new site will have an improved layout, the addition of two private customer interview rooms and the creation of a Contact Centre facility to answer telephone calls to the council’s main telephone line.
Opportunity Goole will be a ‘one-stop shop’ aimed at giving everyone easier access to information about the Town Deal, local job opportunities, business support and more. Further details about Opportunity Goole will be issued shortly. It is one of the flagship projects in the Goole Town Deal, a multi-million pound package of improvements aimed at stimulating long-term economic growth in the Goole area.
The Customer Service Centre will relocate from its existing location at the council’s Goole offices. Disruption to Customer Services will be minimal, with only one day of closure planned, on Friday, 25 March. In its new location, the Customer Service Centre will offer all the services that it currently provides. It will also operate an appointment system for all customers.
Councillor Mike Medini, portfolio holder for culture, leisure, libraries and customer services, said: “We apologise for the inconvenience caused by this temporary closure of Goole Library, but we ask our customers to bear with us, whilst we work to create a modern facility in the heart of the town, combining the library with the Customer Service Centre, together with Opportunity Goole.
“This is the first phase of our exciting plans for council facilities in the centre of Goole, and I look forward to seeing the new centre on its completion. I am sure it will prove popular with our customers, offering a wide range of services in one central location.
“I would very much encourage our library customers in Goole to explore the available online options so that they can continue to use East Riding Libraries’ many services during the closure period.”
Although the library will be closed during this period of works, there will be a limited click and collect service available on site.
East Riding Libraries are also available online; to join online, visit https://www.eastridinglibraries.co.uk/memberships/ and for easy step by step guides to get set up for the digital library services for eBooks, Audiobooks, Newspapers and Magazines, visit https://www.eastridinglibraries.co.uk/libraries-online/
The nearest alternative library services are at Howden and Snaith:
Howden Library and Customer Service Centre:
Monday – 9.30am to 4.30pm (Customer advisor: 12.30pm to 4.30pm)
Tuesday – Closed
Wednesday – 2pm to 7pm (Customer advisor: 2pm to 5pm)
Thursday – Closed
Friday – 9.30am to 2.30pm (Customer advisor: 9.30am to 12.30pm)
Saturday – 9.30am to 12.30pm
Monday – Closed
Tuesday – 2pm to 6pm
Wednesday – Closed
Thursday – 10am to 4pm
Friday – Closed
Saturday – 10am to 12noon
Goole Museum, located on the first floor above the library, will remain open during the period of the works. It is currently hosting ‘Relics and Rails,’ a free exhibition of paintings and photographs by Hull-based artist Syd Young. The exhibition will run until Saturday, 11 March.
During the closure period, visitors to the museum, and library click and collect customers, will be able to gain access to the building via the green fire door next to the regular main entrance.