Residents in the East Riding are being asked for their views on the area’s highways and transport services – from the condition of roads and footpaths to the quality of cycling facilities, indicating which services they think the council should prioritise, and improve.
Their answers will be compared with the views of other members of the public across England and Scotland, and will enable local authorities, including East Riding of Yorkshire Council (ERYC), to find out what people think about these important services and assess how they are performing.
The survey, which is being run for the ninth year, is believed to be the first of its kind to bring together a large number of separate highway authorities from all over England and parts of Scotland to carry out their surveys in a comparable format.
ERYC is one of 106 local authorities to sign up to the standardised National Highways and Transport Public Satisfaction Survey, and the questionnaire will be sent to a random sample of at least 3,300 residents in the East Riding over the next month, with local and national results being published in mid-October 2016.
Residents who receive the questionnaire can complete the survey online if they prefer, with the whole process taking approximately 20 minutes.
Councillor Andy Burton, the council’s portfolio holder for planning, highways and transportation, said: “East Riding of Yorkshire Council takes part in this independent survey every two years and we find it extremely valuable in finding out what local residents think about the condition of our roads and transport because we always strive to improve our services.
“I would encourage anyone who receives this questionnaire through the post to please fill it in and tell the survey, and us, your views.”
Participation in the survey is voluntary. The survey questionnaire is 12 pages long and covers all aspects of local highway and transport services (e.g. from the condition or roads and footways to the quality of local bus services).